Policies
Warranty SpecTech, Inc.
warranties that all products we ship will be free from defects and will meet all other
specifications as advertised. In the event of a product defect, please complete and submit the
Return Authorization
Form immediately. SpecTech, Inc. will only be liable for replacement of the
product. SpecTech, Inc. will not be responsible for any other costs or damages incurred.
Returns
Damaged Product Occasionally products are damaged in
shipping. Any damages must be reported within 10 business days of receipt. Please keep the product
and the packaging it was shipped in. Complete and submit the Return Authorization
Form. We will contact you with return instructions and product
replacement procedures.
Undamaged Product If you are not completely satisfied
with your purchase, the following return policies apply: You must complete and submit
a Return Authorization
Form and receive a return authorization number prior to returning
any product. SpecTech will not issue credit for products returned without an authorization number
and will not return such shipments to the sender.
Note :SpecTech will only authorize returns on products
purchased directly from SpecTech. If you purchased one of our products from a distributor and wish
to return it, please contact the distributor to determine their return policy.
Deductions
Product returned that was purchased without shipping charges on their
original purchase(s) will have a deduction from their refund equal to the actual cost incurred by
SpecTech, Inc. for shipping. A 20% restocking charge will apply for all opened product, and
for may apply for unopened packaging returned with damaged packaging.
How to Return: Product must be returned within 21
calendar days of receipt. Do not attempt to return products prior to communicating with us. Charges
associated with returns are the responsibility of the customer. SpecTech will not accept COD
shipments. Product must be returned in its original packaging to the following address:
SpecTech, Inc.
|
Returns |
5115 Excelsior Blvd. #354 |
Minneapolis, MN 55416 |
Credit on Return Items Upon receipt and inspection of the
product, SpecTech will issue the appropriate credit if required, less 20% restocking charge which
may apply.
Your Privacy
At SpecTech, we recognize and respect the importance of maintaining the
privacy of our customers. This Privacy Policy describes why we gather customer information, what
information we collect, how we collect it, what we use the information for and how you can instruct
us if you prefer to limit the use of that information.
Why do we gather information? Since our inception,
SpecTech, Inc. has consistently provided our customers with quality goods and excellent customer
service. We gather information to allow us to process your orders and to inform you of new
products, special offers and discounts.
What information do we gather? When you order from our
Web site, we collect the following information: your name, telephone number, email address, billing
information (credit card number, expiration date and billing address) and products
purchased.
How do we use the information we collect? We use
information we collect from you to process your orders, to provide an enhanced shopping experience
and to inform you of offers and discounts from SpecTech. We will never sell your name or personal
information to a third party without your express consent.
Third-party links SpecTech, Inc. wants you to be aware
that when you click on links that take you to third-party Web sites, you will be subject to the
third parties' privacy policies, not ours. While we support the protection of privacy on the
Internet, we cannot be responsible for the actions of third parties. We encourage you to read the
posted privacy statement and user terms and conditions whenever interacting with, and prior to
providing any personal information to, any other Web site.
Security Our Web site encrypts your credit card number
prior to transmission over the Internet using secure socket layer (SSL) encryption technology.
However, no transmission of data over the Internet or any other public network can be guaranteed to
be 100% secure. Although we make reasonable efforts to safeguard your personal information once we
receive it, we cannot warrant the security of information you transmit to us. While purchasing
online ensures the fastest turnaround on your order, you may also make purchases via mail or fax.
Our fax number is 952.932.2942 and our mailing address can be found here.
How to limit the use of your information If you have
opted to receive product information and promotional mailings and would no longer like to receive
these mailings, please contact us by any of the means listed on our Contact page, and we will
remove your information from our lists in a timely manner.
Your consent and changes to this policy Subject to the
above provisions, by using our Web site, you consent to the collection and use of information by us
and the terms of this Privacy Policy. We may change our Privacy Policy from time to time and we
will post those changes so that you are always aware of what information we collect and how we use
it. In addition, if you would like notice of changes to the Privacy Policy or Terms of Use, email
us atinfo@spectech.bizfrom the email address to which you
would like notice sent. By using spectech.biz after such changes and posting, you agree to be
legally bound and to abide by the changes and other provisions contained in the Privacy
Policy.
Your comments
SpecTech welcomes feedback concerning its privacy policy. Please send your
comments and questions toinfo@spectech.biz
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